CATERING MANAGEMENT

MADE EASY  STREAMLINING DESKTOP TO MOBILE EXPERIENCES

After optimizing the desktop version, focus shifted toward the software's mobile platform. Prior to Satina's intervention the development process was at a standstill, and the mobile application contained rudimentary features that limited the user experience to basic search and viewing.

CLIENT OVERVIEW

The client specializes in catering management systems; their flagship software provides end-to-end solutions to outfit the operational demands of a catering company. This software is all-encompassing, with capabilities ranging from elegant proposals and invoices to the creation of operational reports, such as kitchen production and event worksheets.

The catering management software…

Manages scheduling, inventory, staff, costing, and tasks
Tracks communication, keeping a running record of emails and other business correspondence
Allows third-party integrations such as QuickBooks, Authorize.net, Heatland, Outlook Calendars, and ChefTec
Includes a robust and professionalreporting module
Has iOS and Android mobile applications
The Problem:

The client enlisted help from Satina to revamp the desktop version of their proprietary catering application. This project began as a bug-fixing venture to revamp the User Interface (UI) for key screens—essentially a User eXperience (UX) optimization initiative.

HOW SATINA FIXED THINGS

The Process:

Though the application was already built, Satina was able to grasp the business flow of the application because Satina developers were fluent in the application’s native code, Ember JS, and understood food and beverage trends. For the UI design, Satina streamlined screen designs based on the client’s preexisting aesthetic.

The Impact:

After Satina developers intervened:

The desktop and mobile versions of the software ran more cohesively
Expanded mobile appcapabilities—now users have the capacity to edit and add events to the running schedule
Updated UIon both desktop and mobile versions
Debugged program interface
Ongoing project to completelystreamline desktop-to-mobile user experiences

INDUSTRY

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